{"id":22,"date":"2023-12-31T14:46:05","date_gmt":"2023-12-31T14:46:05","guid":{"rendered":"https:\/\/ourmerch.uk\/soulweaver\/?page_id=22"},"modified":"2023-12-31T14:49:46","modified_gmt":"2023-12-31T14:49:46","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/ourmerch.uk\/soulweaver\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\r\n<h2>Overview<\/h2>\r\n\r\n\r\n\r\n<p>As all our stock is print to order, we will not offer refunds or exchanges on products if you simply change your mind.<\/p>\r\n<p>To be eligible for a return\/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\r\n<p>We need to be informed of faulty items within 7 days of dispatching to be able to issue a free of charge replacement or a refund. We need to be shown a photograph for our records to action this. You can keep or dispose of the faulty garment if you wish to, no need to return this.<\/p>\r\n<p>Faulty items include any print or product faults and any damage from transit.<\/p>\r\n<p>For undelivered items, we need to be informed within 21 days to investigate and offer a free of charge replacement.<\/p>\r\n<p>Please do not send your purchase back to the manufacturer.<\/p>\r\n<p>All items will be shipping via Royal Mail tracked service for peace of mind.<\/p>\r\n\r\n\r\n\r\n<h2>Need help?<\/h2>\r\n\r\n\r\n\r\n<p>Contact us for questions related to refunds and returns.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Overview As all our stock is print to order, we will not offer refunds or exchanges on products if you simply change your mind. To be eligible for a return\/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We need to [&hellip;]<\/p>\n","protected":false},"author":513,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/pages\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/users\/513"}],"replies":[{"embeddable":true,"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":4,"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/pages\/22\/revisions"}],"predecessor-version":[{"id":3513,"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/pages\/22\/revisions\/3513"}],"wp:attachment":[{"href":"https:\/\/ourmerch.uk\/soulweaver\/wp-json\/wp\/v2\/media?parent=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}